Questions About Your Water Bill

City of San Diego Water/Sewer Department Customer Care Online Help

There are a couple options if you still have questions or concerns about your water bill.

Call the customer care line at 619-515-3500 or 619-515-3516 during normal business hours, Monday through Friday, from 7:30 a.m. until 5 p.m.

Customers can also email their concerns to A customer service representative will respond within approximately 72 hours.

For more information visit the City of San Diego Water Department Homepage which also has many different links.


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