There are a couple options if you still have questions or concerns about your water bill.
Call the customer care line at 619-515-3500 or 619-515-3516 during normal business hours, Monday through Friday, from 7:30 a.m. until 5 p.m.
Customers can also email their concerns to firstname.lastname@example.org. A customer service representative will respond within approximately 72 hours.
For more information visit the City of San Diego Water Department Homepage which also has many different links.